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About Us

Lettings, done right.

Dales Property is an independent, ARLA Propertymark regulated lettings agency covering York, the Dales and the surrounding villages. We've been matching great tenants with brilliant landlords since 2012.

Our story

We started in a tiny upstairs office on Stonegate with a single filing cabinet and a belief that tenants and landlords both deserved better than the grim stereotype of letting agents.

12 years and 1,200+ successful tenancies later, we still operate on the same principles: answer the phone, tell the truth, fix things properly, treat everyone with respect.

Today we manage over 600 properties across York and the Dales, from student HMOs in Heslington to family homes in Bishopthorpe and countryside cottages near Helmsley.

What we believe

Honesty first

Straight answers, even when they're not what you want to hear.

Long-term thinking

We'd rather lose a let than let a bad tenant. It pays off for landlords in the long run.

Fair to everyone

Tenants and landlords deserve the same standard of service. We don't play sides.

Properly local

All decisions made in York, by people who live here.

Our team

People who answer the phone

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Hannah Fielding

Managing Director

18 years in York lettings. ARLA Propertymark qualified. Hannah founded the agency in 2012 and is still the person who answers the phone at 8am.

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Marcus Webb

Head of Property Management

Oversees our managed portfolio of 600+ properties. Former surveyor with a reputation for fair, decisive decision-making on maintenance.

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Yasmin Shah

Senior Lettings Negotiator

Knows the York rental market better than anyone. If you're looking for a specific area, Yasmin will know about it before Rightmove does.

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Oliver Nkrumah

Tenant Relations Manager

Your first point of contact once you've moved in. Oliver handles everything from keys to renewals with calm and good humour.

Credentials

Regulated, insured, accountable

ARLA Propertymark
Member M0123456
The Property Ombudsman
Redress scheme D12345
Client Money Protection
Up to £25,000
DPS Deposit Scheme
Government approved